Are you having any issue with Paytm services? Check here for all the Paytm contact numbers and email ids which you can use for getting support from them.

Paytm Customer Care Toll Details

Paytm is an Indian e-commerce company, and is an online service portal. They provide many services which are pretty useful. For instance, one can recharge their mobiles, DTH, etc. from Paytm.

They also provide a semi-closed digital wallet called Paytm Cash Wallet. Paytm is adding more and more services to their domain very quickly. Now you can pay at Indian Oil petrol pumps using Paytm wallet.

With all these services that Paytm provide, there are some issues that you may face. In this cases, you need to know the Paytm contact numbers or their customer support portals.

Now, just two days ago I needed to communicate with them. But there was no online source available for getting all the possible methods available for contacting the Paytm customer care. And so I thought I should write an article to help out people with issues with Paytm and give them the list of Paytm contact numbers to use.

Below are all the possible ways how you can contact the Paytm customer support team. Here I have provided nearly each and every possible method for contacting them including Toll-Free number, email, etc.

Paytm Contact Numbers Toll-Free (24/7 Helpline)

Customer Care

Paytm has a dedicated customer support helpline that mainly tends to Recharge, Shopping, etc. But you can try this number for nearly any help that you need to recharge any Paytm service.

You can give a call at Paytm contact numbers:

  • 0120-4456-456 – Bank, Wallet and Payments
  • 0120-4728-728 – Movies and Events Tickets
  • 0120-4880-880 – Paytm Travel Tickets and Forex
  • 0120-4606060 – Paytm Mall Shopping Orders

You should call from your registered mobile number. The one you used at the time of Paytm signup for faster assistance.

Paytm Customer Support Email IDs

Previously Paytm didn’t have any customer support number for an extended period. They recently added this. But one can quickly contact the Paytm people using the following email id.

Paytm Email Addresses:

  • Sales Questions –
  • Technical Support –
  • Jobs related Query –
  • Paytm Customer Care Official Email ID –

How to Contact Paytm Customer Care using (Submit a Support Ticket on Paytm)

Recently, I checked the official Paytm website customer care section. And I noticed that they have updated their support page. Now they allow users to choose a topic (My Account Shopping, Deals, etc.) and submit a ticket for getting quick help.

Most of the internet companies already have this kind of feature. And now Paytm also included this. So if you face any issue with something that you ordered from Paytm, now you can choose that individual product (from your order history) and ask any question or get any issue you were having fixed regarding that product.

Contact Paytm Customer Care Submit Support Ticket on Paytm

You can go to and choose the topic which you want to get info about (support on that), or you can directly go to this page and choose your order to get anything fixed or ask any question regarding your order from Paytm.

  • Was this Helpful ?
  • YesNo


  1. Hi ,

    I Had Transaction from mobile no ( MONEY TRANSFER FROM 7079312596) , sent money on 9873602880( MY ACCOUNT ) , for the re-confirmation sent me the screen short , but when I connect with you guest care team, said paytm wallet transaction ID IS WRONG

    How is possible after tight security from paytm end

    How the fake id generated ?

    Share your finding , and revert me ASAP , AND BLOCK THAT FAKE ACCOUNT IMMEDIATE



  2. I have been a customer of Paytm for quite sometime now. I have been facing this problem of my app on my iPhone being closed as soon as I open the app from this morning. I tried to switch off and switch on my phone and reinstall the app but without success and this problem is persisting. Can you please help?

  3. Do I need to pay to get the KYC done?

    I am asked to pay Rs 50/- to get it done in our area..

    I fail to understand why I cannot do it on my own, why am I asked to go to your suggested outlets???

    My KYC expires on 23rd May
    And I will not pay to get it done.

    I would rather delete the app…


Please enter your comment!
Please enter your name here